Timely communication, prompt responses; stays in touch with clients.

You always answer my questions quickly and accurately. Brukhouse Insurance follows up with everything and makes sure I am served satisfactorily. Your service is very personal and you all always make me feel like I am your only client - very refreshing these days!

What you did well: 1. Got us quotes from two different companies that were better than other companies. 2. Sent us email copies and then discussed the findings with us over the phone. These were not "short" visits. Tabitha took as much time as we needed to answer our questions. 3. Once a decision was made by us, Tabitha took us through the process of completing forms. Any questions/problems we had were quickly taken care of. 4. Rescending our previous carriers was taken care of by Tabitha. NICE! 5. We would highly recommend Brukhouse Insurance. Very pleased with them!

I have my home, and car insured through your agency and am very satisfied with the service. I would recommend your agency to friends. thank you. M. Shaver.

Friendly staff. Always looking for the best insurance to fit our needs. Thank you so much, Jerome DeFazio

Tabitha was great at walking me through the process and explaining everything I needed to know along the way. She really made me feel like a priority.

Very responsive and makes sure things are done as requested without delay. Thanks you guys!

I appreciated your help with filing my first ever auto claim this year. Everything went very smoothly, but I knew I could call for help if any problems arose. I also appreciated your willingness to evaluate all my policies and make sure I was still getting the best deal on my coverage with my current company.

Your customer service is superb and the knowledge of coverage needed for our business was on point. The price was the best in town too. Brukhouse checked my 3 top needs plus more. Thanks for looking out for us!

Walked me through the options that best cover my liabilities/assets, clueing me on the things that affect cost- example: informing what the minimum premium covers which kept me from depreciating assets or understate liability in order to get the lowest premium - aka, the cost benefit exercise based on a false premise. Which helped ensure that I'm getting the best value for the money I'm spending and being properly insured.

When we review our coverages annually, the Brukhouse Team is always available and amenable to us when we need to discuss our auto or home insurance policies. They combine good coverage with affordable premiums and reliable insurance providers. We have had excellent service when we've had to file a claim, or to add/remove vehicles, or change coverages. Thank you, Brukhouse!

Mediator and translator. I like that you are the middleman to the policy provider. And you translate the insurance lingo into layman's terms